I was so excited when
I heard that Live Clean (which I usually accidentally pronounce as "live" as in "man alive") was coming out with a skin care line. They are such an affordable and safe brand and I love their paraben and phthalate free shampoos and conditioners that
smell just wonderful. The first product from their skincare line I bought was the Soothing Daily
Moisturizer. My sensitive skin was immediately tempted by the word "soothing" and it was a steal at $19 for 150ml. That’s a whole lot of moisturiser! So I bought one for myself and one for an exchange that I was going to do. I was immediately disappointed because the texture is so thin.
Then I noticed a funny smell. It was the smell of old, wet cloths. You know, that smell of humidity when your clothes have been sitting damp in the dryer for a week? (Not that I do that!) I thought that it must have been my towel. The next day, I changed the towel (that didn't smell bad) and tried it again. That smell! I double checked my towel and it smelled fine. A terrible, sinking feeling came over me as I re-opened the bottle and took a whiff. Yep, it was the moisturiser. I was so disappointed. I am so disappointed. I was looking forward to using this Canadian brand that I have enjoyed so far. Also, I had sent one for the exchange that I was doing and I hope that she didn't get the same problem.
I would not normally do anything but I feel that I have been robbed, not only of my money but of my Live Clean joy. I called the company and I’m hoping that it’s just a bad batch. I’m still waiting to hear what they have to say. What about other Live Clean products? What are your experiences?
Then I noticed a funny smell. It was the smell of old, wet cloths. You know, that smell of humidity when your clothes have been sitting damp in the dryer for a week? (Not that I do that!) I thought that it must have been my towel. The next day, I changed the towel (that didn't smell bad) and tried it again. That smell! I double checked my towel and it smelled fine. A terrible, sinking feeling came over me as I re-opened the bottle and took a whiff. Yep, it was the moisturiser. I was so disappointed. I am so disappointed. I was looking forward to using this Canadian brand that I have enjoyed so far. Also, I had sent one for the exchange that I was doing and I hope that she didn't get the same problem.
I would not normally do anything but I feel that I have been robbed, not only of my money but of my Live Clean joy. I called the company and I’m hoping that it’s just a bad batch. I’m still waiting to hear what they have to say. What about other Live Clean products? What are your experiences?